Korvax Yachts Dubai (“Korvax”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal data we collect when you visit korvaxyachtsdubai.com (the “Website”) or book a charter with us, how we use it, who we share it with, and the choices you have. We handle personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable UAE laws.
1. Who We Are
Korvax Yachts Dubai is a yacht charter booking company based at Meydan Road, Nad Al Shiba 1, Dubai, United Arab Emirates. We are responsible for the personal data described in this policy.
Contact: info@korvaxyachtsdubai.com | 971 52 237 9600
2. Personal Data We Collect
Information you give us
- Your name, phone number, WhatsApp number and email address
- Booking details such as preferred date, time, yacht, number of guests, occasion and special requests
- Identification details (for example, a name or ID copy) where required by the Operator, the marina or the authorities
- Payment details, where you pay us. Card payments are processed by our payment provider and we do not store full card numbers.
- Anything you tell us when you contact us, including messages, calls, emails and feedback
Information collected automatically
- Your IP address, device type, browser, operating system and approximate location
- Pages you view, links you click, and how long you stay on the Website
- Cookie and similar technology data (see Section 6)
Information from other sources
- Messages or enquiries you send us through WhatsApp, Facebook or Instagram
3. How We Use Your Data
We use your personal data to:
- Respond to your enquiries and provide quotes
- Confirm, manage and deliver your booking, including sharing details with the yacht Operator
- Process payments, issue invoices and keep accounting records
- Send booking reminders, updates and safety information
- Improve the Website, our services and our customer experience
- Send offers and updates where you have agreed to receive them
- Prevent fraud, keep our services secure and comply with legal obligations
- Establish or defend legal claims
4. Basis for Using Your Data
We process your personal data on the basis of your consent, where it is needed to perform a contract with you (such as your charter booking), where we are required to do so by law, and on other grounds permitted under UAE law. Where we rely on consent, you can withdraw it at any time (see Section 9).
5. Who We Share Your Data With
We do not sell your personal data. We share it only when needed, with:
- Yacht Operators, captains and crew, so they can carry out your charter
- Payment providers and banks, to process payments
- Service providers, such as website hosting, IT support, analytics and communication tools (for example, WhatsApp)
- Marinas, port authorities and government bodies, where required by law or for safety and access
- Professional advisers, such as accountants and lawyers
- Authorities, where we are legally required to disclose information
These parties may only use your data to provide their services to us or as required by law.
6. Cookies and Similar Technologies
Our Website uses cookies and similar technologies to make the site work, remember your preferences, understand how visitors use the site, and measure the performance of our marketing. We may use analytics tools such as Google Analytics.
You can control or delete cookies through your browser settings. Blocking some cookies may affect how the Website works.
7. Third-Party Services and Links
The Website contains links and embedded content from third parties, including WhatsApp, Facebook, Instagram and Vimeo. These services have their own privacy policies and may collect data when you interact with them. We are not responsible for their practices, so please review their policies.
When you contact us on WhatsApp, your messages are also handled according to WhatsApp’s own terms and privacy policy.
8. International Transfers
Some of our service providers may store or process data outside the UAE. Where this happens, we take reasonable steps to make sure your data is protected and the transfer complies with applicable UAE law.
9. Your Rights
Subject to UAE law, you have the right to:
- Ask for a copy of the personal data we hold about you
- Ask us to correct inaccurate or incomplete data
- Ask us to delete your data or restrict how we use it
- Object to certain uses of your data, including direct marketing
- Withdraw your consent at any time
- Ask to receive your data in a portable format, where applicable
To make a request, email us at info@korvaxyachtsdubai.com. We may need to verify your identity first, and we will respond within a reasonable time. Some data we are required to keep by law, so we may not be able to delete everything.
10. How Long We Keep Your Data
We keep personal data only for as long as necessary for the purposes in this policy. Booking, invoice and payment records are generally kept for up to five years to meet accounting, tax and legal requirements. Enquiry and marketing data are kept until you ask us to stop or until they are no longer needed.
11. Data Security
We use reasonable technical and organisational measures to protect your data from loss, misuse, unauthorised access and disclosure. No online system is completely secure, so we cannot guarantee absolute security. Please contact us straight away if you think your data has been compromised.
12. Marketing Messages
With your consent, we may contact you by WhatsApp, email, phone or SMS about offers, events and new yachts. You can opt out at any time by replying “STOP”, using the unsubscribe link, or emailing us. You will still receive messages that are needed for your booking.
13. Children’s Privacy
Our Website and services are intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has given us their data, please contact us and we will delete it.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date. Please check back regularly.
15. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Korvax Yachts Dubai Meydan Road, Nad Al Shiba 1, Dubai, UAE Email: info@korvaxyachtsdubai.com Phone / WhatsApp: 971 52 237 9600
See also our Terms and Conditions.
